This privacy policy describes how Fort Walton Locksmith ("we," "us") handles information in connection with the website fortwaltonlocksmith.com (the "Site") and our locksmith services.
Information We Collect
Information you give us. The Site has no contact forms and no user accounts. The primary way you contact us is by telephone. When you call, we collect the information needed to perform the job: your name, phone number, the service location, and details about the service you request. Standard caller ID information is received when you call our number.
Information collected automatically. Like most websites, the Site and its hosting provider may automatically log basic technical data such as IP address, browser type, pages viewed, and referring pages. This data is used for site operation, security, and aggregate traffic analysis.
How We Use Information
- To respond to your calls and provide the locksmith services you request
- To schedule appointments and communicate about a job (including calling or texting you back at the number you called from)
- To maintain business records, including invoices and records of work performed
- To verify authorization before opening or rekeying a property or vehicle, which may include checking identification — a standard practice that protects property owners
- To operate, secure, and improve the Site
What We Don't Do
- We do not sell your personal information.
- We do not share customer information with third parties for their marketing purposes.
- We do not retain copies of customers' keys or key codes beyond what is needed to complete the job, and we do not disclose details of any customer's locks or security setup to anyone other than the authorized customer.
Service Providers
We may use third-party providers for website hosting, telephone service, and payment processing. These providers process information only as needed to provide their services to us. Payment card data, when applicable, is handled by the payment processor and is not stored by us.
Cookies & Analytics
The Site may use basic analytics to understand aggregate visitor traffic. We do not use advertising trackers on this Site. You can control cookies through your browser settings without affecting your ability to call us.
Data Retention
We keep business records (such as invoices and job records) as long as needed for legitimate business, tax, and legal purposes, then dispose of them.
Children
The Site is a business service site not directed to children under 13, and we do not knowingly collect personal information from children.
Your Choices
You may ask what information we hold about you, request a correction, or request deletion of information we are not legally required to keep. Call us at (850) 904-1009 with any privacy question or request.
Changes to This Policy
If we change this policy, the updated version will be posted on this page with a revised date.
Contact
Fort Walton Locksmith — (850) 904-1009. We are a mobile service operating throughout Fort Walton Beach, Florida and the surrounding Emerald Coast area.